Have a Question?

A Time Block is pre‑purchased design time you can use for any project requests. You buy a block, submit requests in the portal, and we use your time as work is completed.

No. Time Blocks never expire. Your unused time stays on your account until you use it.

No. There’s no monthly subscription and no “use it or lose it.” You buy time when you need it.

• Purchase a Time Block
• Log into your portal
• Click Create a Design Request
• Review proofs and pin comments
• Approve and download final files (and print if needed)

Yes. Book a quick call and we’ll recommend the right Time Block, help you plan your first request, and answer questions.

If you have one quick project, start small. If you have multiple pieces or a bigger layout (like a brochure or catalog), choose a larger block. If you’re unsure, we can estimate based on your goal and what you already have.

The portal is your private workspace where you submit requests, upload files, review proofs, pin feedback, approve designs, and download final files. It keeps everything organized in one place.

Yes. You can share access with teammates so everyone can review proofs and give feedback in one place.

Log in and click Create a Design Request. Add a short description, upload content, and include any examples you like.

Yes. The portal shows your request stage in real time so you’re never left wondering what’s happening.

Yes. Your portal provides full transparency into time usage so you can see where your minutes go as work is completed.

No. Brochures are our specialty, but Time Blocks cover a wide range of marketing materials.

Yes. Send your current file (PDF preferred) and tell us what you want improved. We can modernize the layout, tighten the message, and update visuals.

Yes. If you have brand guidelines, send them. If not, we can build a simple brand setup from your existing materials or from your website.

We can completely write, polish, organize, or tighten your copy. If you need full copywriting from scratch, tell us what you need and we’ll confirm scope before we begin.

Yes. We can source professional stock images and/or create on‑brand AI visuals when needed—so your design looks polished even if you don’t have perfect photos.

We upload a proof in the portal. You open it and pin comments directly on the design so feedback is clear and easy to follow.

Revisions are not “limited by rounds.” They’re limited by the time available in your Time Block. Simple changes take less time; bigger changes take more time.

Pin comments on the proof and keep feedback consolidated when possible. This reduces back‑and‑forth and speeds up revisions.

Yes. If something is easier to explain live, you can book a screen share so we can align quickly and avoid extra revision cycles.

It depends on what you need and what content you provide. Small updates can be quick. Larger layouts take more time. If you share what you’re working on, we can give a realistic estimate.

Sometimes, depending on capacity. If you have a deadline (trade show, bid date, event), tell us up front so we can plan.

• how complete your content is
• how fast feedback/approvals come back
• the complexity of the piece
• current workload

Yes. If you want an estimate, ask before we begin or during the request kickoff. We’ll give you a reasonable range.